FAQWe strive to offer you the best buying experience online! Click on the topics below for details.
- Q1. How do I use the Genki coupon codes?
- Q2. Can I use more than one Genki coupon code in the same transaction?
- Q3. Where can I obtain the Genki coupon codes?
- Q4. What is a Genki coupon code?
- Q5. Can I transfer my GenkiPoints to another person?
- Q6. Will I earn Genki Points on delivery and handling fee?
- Q7. What happens to my GenkiPoints if I have the item refunded?
- Q8. Is there a limit to how many Genki Points I can earn?
- Q9. How do I redeem Genki Points?
- Q10. Do Genki Points expire?
- Q11. What is the value of 1,000 Genki Points?
- Q12. How do I earn Genki Points?
- Q13. What are Genki Points?
- Q14. Genki is committed to your privacy.
Q1. How do I use the Genki coupon codes?
You can redeem your Genki coupon code while the checking out in order to receive discounts on our already low priced items!Back to Top
Q2. Can I use more than one Genki coupon code in the same transaction?
Sorry, only one Genki coupon code can be used for each transaction (checkout). However, some of the Genki coupon codes can be used unlimited times within a certain period of time so that you may enjoy a big discount for every transaction you have with us in that period.Back to Top
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Q3. Where can I obtain the Genki coupon codes?
We publicise the Genki coupon codes in 2 ways:Back to Top
We occasionally offer Genki coupon codes for promotions to chosen segments of our membership database.
We will distribute the Genki coupon codes in our newsletters or in our advertisements in other media.
To make sure you don't miss out on any of these amazing opportunities, make sure you have subscribed our newsletters.
Q4. What is a Genki coupon code?
We run promotions or special discounts from time to time that allows customers to use Genki coupon codes to receive discounts on our already low price items. These are usually:Back to Top
1.) a certain dollar value
2.) a percentage off the order total excluding the delivery and handling fee
3.) a percentage off the delivery and handling fee
To make sure you don't miss out on any of these great opportunities, be sure you have subscribed our newsletter.
Q5. Can I transfer my GenkiPoints to another person?
Sorry, the points are non-transferable.Back to Top
Q6. Will I earn Genki Points on delivery and handling fee?
Sorry, the delivery and handling fee is excluded when calculating the amount of points earned.Back to Top
Q7. What happens to my GenkiPoints if I have the item refunded?
If an item is refunded, the Genki Points earned by purchasing this product will be deducted from your points account.Back to Top
If an item is purchased using Genki Points in conjunction with any other kind of payment, we will refund the money and Genki Points you have used on that purchase.
An item is $13 + $3(Delivery and Handling Fee) = Total Amount of $16.
You have used 1000 GenkiPoints (Value = $10) to get $10 discount so total payable amount now is $6. Then you paid $6 to purchase this item.
You have earned 3 GenkiPoints. (As Delivery and Handling Fee is excluded when calculating the amount of points earned)
To refund this item, you will have 3 GenkiPoints deducted from your account, but will have $6 refunded plus 1000 GenkiPoints back to you.
For any other question(s) not listed above, please email our customer service team at email@example.com - our customer service team will be happy to assist you.
Q8. Is there a limit to how many Genki Points I can earn?
No, every member can earn Genki Points without any limit!Back to Top
Q9. How do I redeem Genki Points?
You can use Genki Points to purchase anything you want in our store. Simply redeem the Genki Points during the checkout process to get a further discount or earn more Genki Points and you can have the chance to purchase an item by paying only a $2 minimum fee!Back to Top
Q10. Do Genki Points expire?
Rest assured, Genki Points will not expire.Back to Top
Q11. What is the value of 1,000 Genki Points?
Currently 1,000 Genki Points is equal to USD $10.Back to Top
e.g. (Your Genki Points) X 0.010 = USD$ Value
Q12. How do I earn Genki Points?
GenkiPoints will be credited to your account automatically for every successful transaction (ordered and paid).Back to Top
Q13. What are Genki Points?
As a customer of Genkifitness.com, every dollar you spend will earn you 1 Genki Point excluding shipping costs( Spend USD $1 = Earn 1 Genki Point ). GenkiPoints are bonus points that give you even more savings on items! At checkout, simply redeem the points you have earned for further discounts. Earn enough points and get items for FREE!Back to Top
Currently, 1,000 Genki Points is equal to USD $10. e.g. (Your Genki Points) X 0.01 = USD$ Value
Q14. Genki is committed to your privacy.